Shipping policy
Shipping Policy
Thank you for shopping with Naturkorberei.
We work hard to ensure your handcrafted baskets arrive safely and as quickly as possible.
Order Processing
- Orders are carefully prepared and processed within 1–3 business days.
- Processing begins once your payment has been successfully confirmed.
- You will receive a shipping confirmation email with tracking information (when available) as soon as your order has been dispatched.
Shipping Time
After processing, delivery typically takes 3–8 business days, depending on your destination and local courier services.
Estimated Delivery Time
- Handling Time: 1–3 business days
- Shipping Time: 3–8 business days
- Total Estimated Delivery: 4–11 business days
Please note that delivery times are estimates and may occasionally be affected by weather conditions, holidays, customs inspections, or carrier delays.
Order Tracking
Once your order has shipped, you'll receive a tracking number via email (when available) so you can follow your package throughout its journey.
Shipping Address
Please verify your shipping address before placing your order. Naturkorberei cannot be responsible for delays or lost shipments caused by incorrect address information provided during checkout.
Damaged or Lost Orders
If your package arrives damaged or appears to be lost in transit, please contact our customer support team promptly. We'll work closely with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your order, shipping, or our products, our customer support team is always happy to assist you.
Thank you for choosing Naturkorberei. We appreciate your trust and look forward to bringing beautifully handcrafted storage solutions into your home.